Shipping
Here At Poppa Daycare Creations, we take pride in our fast processing and shipping times. All Orders are shipped within 2-4 business days (Depending on print time) and Shipping USPS Transit Estimates: Tracked packages with a shipping label: 1 - 2 weeks
USPS DELAYS:
Occasionally USPS can have delays in delivery. We are NOT responsible for any delays on USPS part. If your tracking number states your package was delivered and you do not have the package, contact your local USPS for help! They are great about assisting you in locating your package if you call your local USPS directly.
If you have ANY questions for us, we are only an email away! All emails will get a response within 24-48 hours.
Please keep in mind these are just average estimates, and during the holidays these timeframes will increase!
International
Unfortunately, Poppa Daycare Creations is a newer store and has not expanded to international shipping. I am currently working on expanding to other sites for those who are international.
Wrong Address
Please triple-check your address before checking out! Putting the incorrect address on your order delays its shipping time. If the order hasn’t shipped and the address is incorrect please email me at [email protected] ASAP. If the order has already shipped, unfortunately, there isn't anything I can do from my end. If the order is returned to me, I'll let you know and you will have the option to pay to ship to the correct address.
Unreceived Orders
Don’t panic if you have not received your order, it should arrive shortly. If there is some sort of problem with the package/address/postage, it is typically quick to return to my address, and I'll contact you immediately. If it hasn't come back to me, it's likely about to reach you!
Emails
You can expect an email back from me Monday-Friday between 9 am-5 pm Eastern time. You should expect a response the same week that you sent your email. If you haven’t received a response be sure to check your junk mail and if you still haven’t received a response please don’t hesitate to email me again. I’m just one human handling all my emails so I may have skipped over your message!
Not seeing your concern here? Please feel free to contact me about your questions/concerns!